Leonardo Demilite

Analista CRM Pleno - Resultados de MKT

leonardo.demilite@bv.com.br

I am a technical and self-taught professional. University taught me how to LEARN, and I believe that was its greatest legacy. Today, I can quickly learn any language or tool that is useful to me at a given moment. I am a Data Science and Business Intelligence professional focused on transforming data into strategic decisions and measurable actions. I have extensive experience developing interactive dashboards, automating reports, and performing data analysis, with a strong emphasis on CRM and campaign performance. I have worked with prominent financial institutions such as Itaú Unibanco and Banco BV, leading high-impact initiatives — including the implementation of the CRM campaign governance process and increasing control group coverage from 40% to 97%, significantly improving the accuracy of result measurement. I am highly skilled in SQL, Python, Power BI, Salesforce, and Big Data tools. Currently, I am exploring practical applications of Generative AI to optimize analysis and automation processes. I am currently seeking opportunities to contribute to global projects in remote or hybrid environments, with a strong focus on data-driven culture, innovation, and delivering real business impact.

Habilidades Identificadas

Análise de Dados

Análise Estatística

Colaboração Interfuncional

Visualização de Dados

Adaptabilidade Ágil

Administração do Salesforce

Análise de Métricas

Análise de Requisitos

Análise de Segmentação

Análise de Sistemas

Habilidades não Identificadas

Do cargo

Da área

Habilidades de Comunicação

Relação e Gestão de Stakeholders

CRM Utilization

Proficiência em Ecossistema de Dados

Histórico Profissional

Do BV

Do LinkedIn

Analista CRM Pl

Promoção

01/08/2021 - atual

Analista CRM Jr

Inicial

11/11/2019 - 01/08/2021

Cargo

Analista CRM Pleno

Diretoria

Varejo

Área

Resultados de MKT

Quebra

Martech & Gestão de Clientes