With over a decade of experience in the banking industry, I have specialized in leading technological initiatives aimed at digital transformation and enhancing customer experience. At BV Bank, as IT Coordinator, lead large-scale projects involving squads focused on integrated offers and customer loyalty in the retail segment, digital channels, and financial products such as PIX (digital money transfer) and Open Banking, always prioritizing system modernization and security. With certifications in Scrum, OKR, and AWS, I support the teams in adopting agile methods and utilizing cloud technologies, guiding them to achieve operational excellence and drive business growth with strategic digital solutions. Managing multidisciplinary teams and implementing agile methodologies have been key aspects of my career, contributing to efficient and high-quality deliveries. My commitment to diversity and inclusion is also reflected in my coordination of the "BV Com Elas" group a inclusion group from BV, underscoring the value I place on representation and fostering a collaborative workplace environment.