✉ leonardo.c.pinho@gmail.com https://github.com/leonardopinho1 🏆 My motto is: Courage to Innovate; Humility to learn; Genegority to share; Responsibility to Commit ▶ Graduated in Computer Networks with an MBA in Solution Architecture/Financials with more than 15 years of experience in the areas of IT/Telecom/Health/Retail/Banks ▶ High systemic analysis and assessment of system impacts for the business, negotiation with internal and external customers/c-levels ▶ SM/PO, facilitating rites, removing impediments and practicing servant leadership ▶ Project Facilitator with internal/ external clients, end users and Stakeholders, with a strategic vision, always with the objective of using technology to solve business problems and help C-Levels to take best decitions in long-term. 🏆 Active Certifications: TOGAF 9 Certified/ITIL V4/Cobit 2019/SAA02/AZ900/AZ104/AZ305 🏆 Badges: https://www.youracclaim.com/users/leonardo-pinho.e07187bc ⬆️ People Skills ✔Form strategic partners ✔Curious Enthusiast ✔Emotional intelligence, resilience and ethic ✔Conflict management and mediation ✔Adaptability and easygoing person ✔Leadership by influence and example 👨🏽‍🎓 Mentoring and Communities Community Member Kubedevio - https://kubedev.io - https://www.devopspro.com.br/ Community Member ArchExpert - https://archoffice.tech Community Member Cloud (AWS) - http://comunidadecloud.com Community Member Azure Expert - https://guilhermemaia.com/imersao Community Member Full Cycle - https://fullcycle.com.br ⇨Career initially built in the Help Desk Area until arriving at Enterprise Architecture, going through several positions until reaching the goal. ⇨In this professional trajectory. ✔ Implemented Enterprise Architecture frameworks Like, BIAN and TMFORUM; ✔ Participated in cost optimization projects; ✔ I created automations in order to reduce repetitive work; ✔Contributes to the specification of a ChatBot for online customer service (CRM). 🏆 My performance and professional trajectory enabled the expansion of my technical and leadership knowledge base, professional networking, improvement in the relationship with teams in the functions I occupied. 💡MISSION: Working with multidisciplinary teams and C-levels with a strategic vision, reducing productivity costs without compromising the level of service quality. Objectives that were achieved through management by processes, seeking synergy in the relationship with stakeholders/shareholders and the implementation of frameworks combining technology with the business.